Terms of service

Terms of Service

Welcome to Kneevo (kneevo.in). By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a  purchase.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

2. Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We have made every effort to display the colors and images of our products as accurately as possible.

3. Order and Payment

We accept payments via UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD). All orders are subject to acceptance and availability. We reserve the right to cancel any order if we suspect fraudulent or unauthorized activity.

4. Shipping and Delivery

We ship across India. Delivery timelines are estimated and may vary depending on your location. For complete details, please refer to our Shipping Policy page.

5. Returns and Refunds

We offer a 7-day return window from the date of delivery for unused and unopened products in their original packaging. For detailed information, please refer to our Return and Refund Policy page.

6. Intellectual Property

All content on this website including text, graphics, logos, images, product designs, and software is the property of Kneevo and is protected by Indian and international intellectual property laws.

7. User Conduct

You agree not to use the website for any unlawful purpose, to violate any regulations or laws, to infringe upon our intellectual property rights, or to interfere with the security features of the website.

8. Limitation of Liability

Kneevo knee caps are wellness and comfort products, not medical devices. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a qualified healthcare professional for medical advice.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at support@kneevo.in or visit our Contact page.

Last updated: May 2026