Terms & Conditions

Last updated: December 7, 2025

Please read these Terms & Conditions ("Terms") carefully before using kneevo.in (the "Site"). By accessing or using this Site you agree to be bound by these Terms.

1. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for reasons including product unavailability, errors in pricing or suspected fraud.

2. Pricing & payments

Prices shown on the Site are in INR and may include taxes where applicable. Payment is processed by our payment gateway providers — we do not store full card details.

3. Shipping & delivery

Shipping estimates are provided at checkout. Delays may occur due to courier operations; we will communicate shipment tracking details via email/SMS.

4. Returns & refunds

Please see our Refund & Shipping Policy page for complete details on returns, cancellations and refunds.

5. Product information

Product descriptions are provided for informational purposes only. The product is not a medical treatment; consult your healthcare professional for medical advice.

6. Limitation of liability

To the fullest extent permitted by law, Kneevo India is not liable for indirect or consequential losses. Our total liability for any claim shall not exceed the purchase price of the product.

7. Governing law

These Terms are governed by the laws of India. Any disputes shall be resolved in courts within India.

Contact

For questions about these Terms, email support@kneevo.in.